THE WORLD'S BEST AI TRANSLATION LEARNING MACHINE
Between any two languages
Any standard or custom object
Translates when your records are created or edited
You can select any text field: custom or standard
Imagine you have a call centre delivering service to any country and in any language. But your agents just speak English. OmniTranslate is the solution:
You configure the translation rules so whatever the source language of the case, subject and description, they are translated into English.
It’s as simple as that. All cases, whether written in Russian, Spanish or Chinese, will automatically be translated into English so the support team can understand your clients’ needs.
You can also add a rule so that Omnitranslate translates the replies of your agents and your client receives the reply in their own language.