Package delivery company: Success Story
Sales Cloud and Pardot
“The key element of success on our collaboration with S4G has been, beyond their extense knowledge of the Salesforce platform, their great contribution of common sense and knowledge of best practices on Sales processes, providing great value at business level.”
Chief Information Officer
What does Cour client do?
In addition to being one of the biggest Spanish express parcel delivery companies, it is a major reference that stands out for being at the forefront of technology and innovation, with a highly recognized reputation within the sector.
Our client needed a tool to organise and optimise the sales team to deliver on their growth goals.
S4G Solutions for our client
In partnership with S4G Consulting, Sales Cloud was implemented for correct distribution of the customer portfolio, visit checks and budgeting from complex pricing models.
The solution allows account executives to prepare budgets at the customer visit from their tablets and apply discounts within certain thresholds, after which approval from managers and executives is needed.
Rise in active customers
We went from an average of 10 days between customer call and first contact to just two days.
And from 37 days from first contact to first effective customer dispatch to just 8 days.
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