Cookie usage

We use our own and third-party cookies to improve website performance and evaluate the use you make of it. By continuing to browse this site you are agreeing to our use of cookies. You can change settings and get more information here.

Package delivery company: Success Story

INDUSTRY
Transport
SOLUTION
Sales Cloud and Pardot
REGION
Spain

“The key element of success on our collaboration with S4G has been, beyond their extense knowledge of the Salesforce platform, their great contribution of common sense and knowledge of best practices on Sales processes, providing great value at business level.”

 

Chief Information Officer

What does Cour client do?

In addition to being one of the biggest Spanish express parcel delivery companies, it is a major reference that stands out for being at the forefront of technology and innovation, with a highly recognized reputation within the sector.

Challenges detected

Our client needed a tool to organise and optimise the sales team to deliver on their growth goals.

S4G Solutions for our client

In partnership with S4G Consulting, Sales Cloud was implemented for correct distribution of the customer portfolio, visit checks and budgeting from complex pricing models.

 

The solution allows account executives to prepare budgets at the customer visit from their tablets and apply discounts within certain thresholds, after which approval from managers and executives is needed.

Results

30 %

Rise in active customers

From 10 to 2

We went from an average of 10 days between customer call and first contact to just two days.

From 37 to 8

And from 37 days from first contact to first effective customer dispatch to just 8 days.

Thank you for your interest in our Webinar!

Please fill in the form to access the video

Tell us about your Project