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Omnitranslate FAQ
OMNITRANSLATE
Installation
How to install
1. Go to our appexchange listing.
2. Click on "Get it now" button.
3. Enter your username and password for the Salesforce organization in which you want to install the package, and then click the login button.
4. Click on Install for Admin only (the setup will be done by an administrator).
5. Follow the configuration steps.
Do we have some days to test de application?
After install OmniTranslate, you will have a 30-day free trial.
Can we test OmniTranslate in a Sandbox org?
Yes, of course. You can work with OmniTranslate in any type of org and it is really easy to set up. Try it in your sandbox and install it in your preferred org. Just remember, you can only have one license by org.
Configuration
How do I create my rules?
1. Go to "OmniTranslate" app or seach "OmniTranslate Setup" tab.
2. Click on "Add Rule" button and set up your rule:
a. Select the object in which you have the field to be translated.
b. Select the source field from you want to get the text to be translated.
c. Select the field where you want to save the translated text.
d. Select the destination language. There is no need to select the origin language since it is detected automatically.
e. Select when you want the translation to be executed, when inserting and/or modifying.
f. Click on "Save" button.
How do I create my rules?
How do I deactivate a rule?
1. Go to "OmniTranslate" app or seach "OmniTranslate Setup" tab.
2. Uncheck the Active checkbox for the rule you want to deactivate.
3. Click on "Save" button.
How do I delete a rule?
1. Go to "OmniTranslate" app or seach "OmniTranslate Setup" tab.
2. Click on "Remove" link for the rule you want to delete.
To be considered
- If you have selected a destination field for an object, that field cannot be selected as source in any rule for the same object.
- If a source field is selected, you will not be able to select it as destination for the same rule.
- If the number of the characters in the text to be translated is larger than the size of the destination field, the text will be shortened in order to save the characters corresponding to the field destination size.
- It is possible that, although the translation has been made and stored, doesn't appear when using Lightning Experience. It will be necessary to reload the page for refreshing the cache.
- The Google Translator API has a limit on the number of texts to be translated per execution. If you want to do a bulk operation and execute your translations, please change your operation scope to 100 records. If it isn't necessary to execute the translations, please deactivate the rules of the involved object temporarily.
- In order to uninstall the app, you will need to remove every rules before clicking on the "uninstall" button.
General Support
Payment model
The application's payment model is based on a yearly subscription of 80€ per company per month (billed yearly). This price includes 1 million characters per month. If needed, it costs 20€ for each additional package for a million characters.
The payment is done directly through a bank transference. We will send you the invoice when the trial period expires and the corresponding information in order to complete the purchase.
Google API Information
Google API information here.
Manage AppExchange account and subscription
You can manage your OmniTranslate account going to My Account page on the AppExchange page. Here you will see all your account and subscriptions information.
What about documentation? Where can I find any material for this App?
Here, you can find the most relevant solutions to your issues. We will keep updating this FAQs page with your new questions.
And if I have any problem, how does OmniTranslate notices me?
After hearing your comments about this matter, a Status Log in the app has been added. Anyway, if you have any question about the app, we encourage you to write to our developer team, who is awesome and will be pleased to help you: omnitranslate@s4g.es
Filter Records
"You can choose which records you want to perform the translation using a criteria you have previously defined. Follow these steps as reference:
1. Create a new custom field in the object where you want to perform the "bypass". The field type must be Formula (Checkbox) or Checkbox and must have the API name "Omnitranslate_ByPass" (important: it is case-sensitive).
2. The field must return true for the records that you do not want to send to translate.
For example:
AND (RecordType.DeveloperName = 'Complaint', Country__c! = 'ESP')
* In this case if the two conditions: RecordType and Country are met, the record would NOT be sent to translate."
Roadmap
Coming soon
If the source language is the same as the destination, the translation will not be performed.
We are always open to any suggestions about new improvements from you.